Privacy Policy | Covai Gold Buyers

1. Introduction

Welcome to Covai Gold Buyers. We value your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website (covaigoldbuyers.com) or use our services.

2. Data Collection: "Enquire Now" Form

We collect direct information from you when you use our inquiry form, which includes:

Full Name: To address you personally.
Contact Number: To call or message you regarding your inquiry.
Email Address (Optional): For formal communications.
Quantity & Type of Gold: To provide a more accurate initial estimate.

3. How We Use Your Data

Your information is used strictly for the following purposes:

To provide insights, estimates, and consultations about selling your gold.
To communicate with you to schedule appointments for physical checks.
To comply with Indian KYC (Know Your Customer) and legal requirements during actual transactions.

4. Third-Party Data Sharing

We do NOT sell, rent, or trade your personal data with third parties for marketing purposes. Data is only shared when legally required by Indian government authorities or for financial compliance during payments.

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of online data transmission is 100% secure.

6. Your Rights

You have the right to request access to the data we hold about you or request its deletion if it's no longer necessary for the purpose it was collected.